Responsible Gaming
Gaming Should Be Entertainment, Not Income
At aliceandpatrick.com, we believe that online gaming should be enjoyable entertainment only. It is important to understand that gaming outcomes are based on chance, and there is no guaranteed way to earn money through gambling. Never view gaming as a source of income or a solution to financial problems.
Please gamble responsibly and within your means. Set a budget you can afford to lose and stick to it.
Age Verification
Online gaming at aliceandpatrick.com is strictly for individuals who are 18 years of age or older, or the legal gambling age in your jurisdiction. In Malaysia, the legal age for gambling activities is 18 years old.
We are committed to protecting minors and preventing underage gambling. If you are under the legal age, please do not access our gaming platforms.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Your Gambling: Keeping your gaming activities secret from friends or family
- Loss of Control: Unable to stick to your budget or stop when you intended to
- Increasing Amounts: Needing to bet more money to feel the same excitement
- Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
- Financial Strain: Borrowing money or going into debt to fund gambling
- Mood Changes: Becoming irritable, anxious, or depressed when not gambling
- Failed Attempts to Quit: Unsuccessful tries to reduce or stop your gaming
- Relationship Problems: Experiencing conflict with loved ones over your gambling habits
- Using Gambling to Escape: Gaming to cope with stress, depression, or other emotional issues
If you recognize any of these signs, please reach out for help immediately.
Self-Help Tools & Responsible Gaming Features
We provide several tools to help you maintain control over your gaming activities:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a cap on the amount you are willing to lose during a gaming session
- Session Time Limits: Control how long you play in a single session
- Reality Checks: Receive reminders during your gaming session about the time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing our platform
- Account Closure: Request the permanent closure of your gaming account
To access these tools, please contact our customer support team or visit your account settings on Winbox Login.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, professional help is available:
Malaysia & Southeast Asia:
- Befrienders Malaysia: Provides counseling and support services. Call 03-7627 2929 (24/7 helpline)
- Malaysian Mental Health Association (MMHA): Offers mental health support and gambling addiction resources
International Support Organizations:
- UK - GamCare: www.gamcare.org.uk - Free and confidential support for problem gambling
- UK - GamStop: www.gamstop.co.uk - National self-exclusion scheme
- Australia - Gambling Help Online: www.gamblinghelponline.org.au - Counseling and support services
- Canada - Responsible Gambling Council: www.responsiblegambling.org - Education and support resources
- USA - National Council on Problem Gambling: www.ncpgambling.org - Helpline: 1-800-522-4700 (24/7)
- Germany - BZgA (Bundeszentrale für gesundheitliche Aufklärung): Provides counseling for gambling addiction (www.bzga.de)
Need Help?
If you believe you have a gambling problem or suspect someone close to you does, please seek help immediately. There is no shame in reaching out—professional support is available and can make a real difference.
Remember: You are not alone, and help is always available. Contact one of the support organizations listed above or speak with our customer support team.
Your well-being is our priority. Please gamble responsibly.